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The Ultimate Residents Guide to Salik Charges in Dubai. (1)
Tamsila AliJan 30, 2023 14 min read

The Ultimate Resident's Guide to Salik Charges in Dubai

Introduction – What Is Salik And Why Do Dubai Residents Need It?

Dubai is an incredible city, offering a combination of modern comfort and traditional culture. However, to ensure safe and efficient travel in the UAE, there are certain laws and regulations that must be followed — one of them being Salik, or “Smooth Traffic Flow”. 

Salik is an electronic toll collection system that charges road tolls when cars go through different locations throughout the UAE. Passing through Salik costs 4AED per journey. This blog post covers what Salik is, the benefits of signing up, how to pay applicable fees, violations, and fines, tips on avoiding extra charges, troubleshooting, and FAQs about using Salik in Dubai.

Where to Find the 12 Salik Toll Gates in Dubai

salik dubai map

 

Visitors to Dubai may be familiar with Salik toll gates, which are toll roads that allow the city center to remain free of traffic. Here is a list of the twelve Salik toll gates located throughout the city:

  1. Al Garhoud Bridge
  2. Sheikh Zayed Road - Trade Centre
  3. Sheikh Zayed Road - Financial Centre
  4. Al Maktoum Bridge
  5. Jebel Ali - Lehave Zone 6
  6. Al Barsha
  7. Umm Suqeim
  8. Hessa Street
  9. Dubai Media City
  10. Mall of Emirates
  11. Al Khail-Al Quoz
  12. Arabian Ranches

Setting Up A Salik Account – How To Register, The Process, And What You Should Know Before Signing Up

Setting up a Salik account is easy and straightforward. First, you'll need to register your vehicle with the RTA. Once that's done, you can purchase the Salik Tag at any of the authorized distributors or retailers. The registration process requires providing your personal information and choosing a payment option. 

After that, you will be able to link your credit card or bank account to your Salik account, allowing for direct payments as soon as you pass through an electronic toll gate. It is important to know that each Salik Tag can only be used for one vehicle, so make sure to get a separate Tag for every car registered in your name. 

Ultimately, setting up a Salik account offers convenience and efficiency when it comes to traveling around Dubai.

Here you can check RTA fine list in Dubai.

The Ultimate Residents Guide to Salik Charges in Dubai. 1

 

Benefits Of Salik – How Can You Make The Most Out Of Your Membership?

Salik offers a multitude of benefits to its users. Firstly, using the Salik Tag significantly reduces waiting time at toll gates, since you no longer need to stop and pay your fare. Secondly, the Tag allows you to conveniently manage and keep track of your payments by linking them to your credit card or bank account. This makes it easy to monitor usage and costs—especially for those who use their cars frequently. 

Additionally, Salik also rewards its members with loyalty points that can be redeemed for discounts, free rides, gifts, or other exclusive privileges. With these benefits in mind, there's no reason why you wouldn't want to make the most out of your Salik membership.

How To Pay Salik – Different Payment Methods And How To Use Them

There are various ways to pay your 4AED per journey Salik fees, including:

  • Credit cards: Simply link your credit card to your Tag using the Salik website or mobile app.
  • Bank transfers: Transfer the payment directly from your own bank account into the Salik account provided by the Roads and Transport Authority (RTA).
  • Cash: Purchase prepaid Salik Reload Cards in denominations of 5 AED up to 500 AED at any RTA service centers or participating outlets. These Reload Cards can be used multiple times until their balance is depleted, and then they must be renewed.

It is important to note that when renting a car, some car rental companies will take care of the Salik charges, such as eZhire, and charge you later, so it's always better to check before renting the car.

Paying Salik Charges with a Car Rental in Dubai

When renting a car, it's important to be aware of any additional charges that may apply, such as Salik charges. Salik is an electronic toll collection system used on certain roads in the United Arab Emirates. If you plan to drive the rental car on roads that have Salik gates, you will be responsible for paying any Salik charges incurred during the rental period.

With eZhire, we will initially pay the Salik charge after you pass through a Salik gate, and then you will be charged by eZhire a short time after. This way, you don't have to worry about paying the Salik charges separately and can focus on enjoying your rental experience.

It is important to note that not all car rental companies offer this service and you may be responsible for paying the Salik charges separately, so be sure to check with the rental company before you rent a car in Dubai.

Salik Violations & Fines – Possible Consequences If You Don’t Follow The Rules

If you fail to pay the 4 AED per journey Salik fees or violate any of the other rules associated with the use of Salik, you may incur hefty fines and penalties. The Roads and Transport Authority (RTA) keeps a detailed list of violations and corresponding fines that one may face for violation of Salik rules. Here is a brief overview:

Violation Fine (AED)
Unregistered vehicle on Salik Road 200
Failure to pay Salik tolls 100
Passing through an open lane 100
Passing through a closed lane 400

 

Pro Tips for Avoiding Salik Charges in Dubai

When it comes to avoiding Salik charges, here are some pro tips that can help you bypass the tolls:

  • Plan your route in advance and look for alternative roads that don’t require passing through any Salik toll station.
  • Use navigation apps that provide real-time traffic updates and alternative routes to reach your destination faster and with less hassle.
  • Keep an eye out for “No Tolls” signs on the road which indicate a route without any Salik charges.
  • If all else fails, try to find a qualified driver who is familiar with Dubai's roads and knows how to get around without triggering any uncomfortable fees or Penalties! 

The Ultimate Residents Guide to Salik Charges in Dubai. 1 (1)

 

Troubleshooting Salik Issues: Step-by-Step Solutions

If you encounter any issues with your account or payment when using Salik, here are some steps you can take to troubleshoot the problem quickly:

  • Contact the Salik customer service team by phone, email, or live chat and provide as much information as possible so they can help you resolve the issue as soon as possible.
  • Check if there is an existing tech support page on the Salik website where frequently asked questions and solutions are listed.
  • If paying via credit card, contact your bank to ensure there are sufficient funds in your account and that all necessary payments were processed correctly.
  • Request a copy of your latest invoices from the Salik customer service team to check for any discrepancies between what you've paid and what's been charged to your account.

Faqs About Salik For Dubai Residents – Common Questions About Using Salik In The City

There are many questions surrounding the use of Salik (the electronic toll system) in Dubai.

Here are some FAQs about Salik for Dubai residents:

What Is Salik?

Salik is an electronic toll collection system used by Dubai Road & Transport Authority to collect road tolls from vehicles passing through designated roads, tunnels, and bridges in the city.

Where Can I Buy a Salik Tag?

You can get a pre-paid or post-paid Salik card at any RTA Customer Care Centre or at selected petrol stations, supermarkets, and other outlets throughout the city. The cost of a new Tag is AED 25 ($6.80 USD).

How Do I Activate My Salik Card?

To activate your Salik card, you need to register it online via the official website or call the customer service center. You will also need to provide your Emirates ID number and credit card details if registering for a post-paid plan.

How To Recharge Salik?

You can recharge your Salik account online at salik.ae using a credit card. You can also recharge in person by visiting any registered petrol station or by visiting one of the customer service centers run by the Dubai Road & Transport Authority (RTA). When recharging in person, you may need to provide a copy of your ID for verification.

Are There Any Fees Associated With Using Salik?

Your card may have an annual fee associated with it, depending on which type of plan you choose. For pre-paid plans, you'll also pay a minimum top-up amount when recharging your card. Additionally, driving through toll plazas will incur fees based on variables such as vehicle type, time of day and distance traveled.

How Can I Check My Salik Balance Online?

You can check your Salik balance online at the official website of Dubai Road & Transport Authority Salik RTA ae. Alternatively, you can also check your balance by calling 80072545 or by sending an SMS with "SALIK" to 9200. The response will show you your current balance and other relevant details about your Salik account.

How To Check Your Salik Fines?

Fines due on your Salik account are automatically deducted when you recharge it, however, if there are any additional outstanding fines you should contact RTA's customer service team, who'll be able to provide assistance with identifying and resolving the issue quickly via phone ([8009090]fornationalcallers) or livechat.gov

Can I Drive Without Salik?

Yes, you can still drive on roads where toll payments are required without a valid Salik tag. However, drivers without a valid tag will be charged three times higher than those with a valid tag when they pass through toll plazas. It's best to get a tag beforehand to save money on road tolls while driving in Dubai.

Is Salik Free After 10?

No, there is no free period when using Salik in Dubai - all vehicle types must pay applicable tolls whenever they pass through road toll plazas across the city regardless of time or day traveled.

How Much Is Salik per Day?

Each Salik is 4 AED per journey.

How To Register Abu Dhabi Salik?

Registering for Abu Dhabi Salik is a simple and straightforward process. Before you start the registration process, make sure that your vehicle has the following: an Emirates ID card, an Abu Dhabi Driving License, and a valid Registration Card. Once these requirements are met, there are three steps to registering for Salik:

Visit a Salik Customer Service Centre with all of the necessary documents mentioned above. You will be asked to fill out a registration form which includes basic information about yourself (including name, contact details, and address) as well as questions related to your vehicle such as its make and model number.

After completing the form at the customer service center, you will then be issued with two cards – one proximity card which is linked directly to your bank account where funds can be withdrawn or transferred in order to pay for tolls; and one virtual online account which will allow you to keep track of all your transactions made through this system including those paid manually at any of the customer service centers in Abu Dhabi or online via credit cards/PayPal, etc.

The last step is activating both cards so they can be used on roads run by Salik systems - simply call 800 SALIK (800 72 545) or visit salikportaluae.com. This website also allows users to top-up their prepaid accounts using various payment options such as debit/credit cards or PayPal transfers etc. After activation is complete you’re ready to use Salik!

How To Find Salik Account Number?

Finding your Salik account number is an easy process. Depending on how you signed up for Salik, the specific steps may vary slightly but all require minimal effort.

If you opened a Salik account at one of their service centers, just drop by with your Emirates ID card and ask for a statement of account to find out what your Salik number is. They will also be able to provide a copy of the receipt which includes your unique account number in case you are unable to locate it.

If you have already topped up an existing card or wallet, then check the statement and look for the last four digits under ‘Salik Account Number’; that’s the same as your customer code or brand ID.

You can also check in 'My Profile' on www.salik.ae – either log in with Debit or Credit Card details or enter your registered email address along with its associated password if created previously during registering a new profile/account via the website itself; further click 'Account Statement' button whereupon enter again login credentials (mentioned above) plus verification code displayed upon page when prompted & press continue button! Now view the latest available transactions list there & note down desired 4-digit BrandID mentioned against each paid transaction record from there! That's it - You finally got yourself registered with Salik's BrandID now!

How To Recharge Salik by SMS?

Recharging your Salik account by SMS is a quick and easy way to replenish your account balance. Customers in the UAE can register their vehicles at any authorized Salik center or Abu Dhabi Commercial Bank branch using their Emirates ID. They then need to purchase an Etisalat recharge voucher from local retail outlets before sending an SMS message to 8828 (Salik) with relevant information - including vehicle plate number and voucher code. Upon successful reception, customers will receive a confirmation reply with updated balance information accessible online or via text message inquiry. Any applicable charges on accounts will be automatically deducted when passing through toll gate points in Dubai or Sharjah. Payments are typically processed within a few seconds for quick approval, however, any issues could result in the notification of insufficient funds.

 

The Ultimate Residents Guide to Salik Charges in Dubai. (2)

 

How Many Salik Are in Dubai?

There are currently 12 Salik toll gates in Dubai, located at the following locations:

  • Sheikh Zayed Road (between Interchange 4 and 5)
  • Al Garhoud Bridge
  • Al Maktoum Bridge
  • Abu Dhabi - Dubai Highway (near Jebel Ali)
  • Emirates Road (Between Interchanges 5 and 6)
  • Al Barsha
  • Al Safa Park (Tunnel)
  • Airport Tunnel Sheikh Rashid Bin Saeed Street (Umm Ramool - Near Deira City Centre Metro Station)
  • Hatta/Oman Boundary Checkpoint
  • Jebel Ali – Lehiya Checkpoint
  • Ras Al Khor Industrial Area 2 (RAKIA)
  • Etisalat Headquarters

How To Cancel Salik Account?

Canceling a Salik account is a straightforward process. To cancel your Salik account, you will need to send an email to customer service, providing a valid reason why you wish to cancel the account, and then they will take care of the rest.

The first step is to log into your Salik account via their website or mobile app, depending on where you created it from. Once logged in, you will have access to all the information regarding your current plans such as payment method and expiry date.

Once this is done, write an email detailing what plan (road usage package) you are using right now and ask for confirmation that it has been canceled. Don’t forget to provide your personal details such as name and contact number so that they can contact you if necessary in case they have any questions regarding the cancellation process.

Then submit a request with your local RTA office asking them for the closure of your existing Salik account: You can choose one of these methods - Submit the request online by visiting their website or visit any approved Salik customer service center or call 800-SALIK7(72545). 

Make sure that before filing for the closing down procedure verify all 'payment status', 'balance amount' or violations, etc., are closely linked with the current enabling Salik Package(s).  This helps ensure there are no hidden payments or fees due when trying to claim back money on bank deposits/cards used for payments made during the registration/renewal process earlier; also assist in avoiding any violation fines associated with road usages activities while having active salik tag activated at car plate number registered under said card holder’s name/account!   

On receipt of this request, RTA shall deactivate the concerned salik tag and accordingly confirm it through correspondence addressed officially at the given postal address submitted along with the application form within 30 days duration period; post which same needs to be forwarded over Dubai Post Office registered mail delivery services only!   

Finally, once both parties (RTA & Client) verified the above-stated formalities are taken care of within the stipulated timeline period successfully; the requested salary package cancellation would be deemed as successful resulting in normal refund procedures applicable as per terms & conditions published over respective "VAT Refund" webpages online available at mentioned websites plus related FAQ listed along with other legal documents showing full acceptance of mentioned requests!.

Conclusion

To conclude, Salik is an electronic toll collection system used by Dubai Road & Transport Authority to collect road tolls from vehicles passing through designated roads, tunnels, and bridges in the city. 

The system requires users to register for a pre-paid or post-paid plan with applicable fees and charges, depending on the type of plan chosen. Drivers without Salik tags will be charged three times higher than those with a valid tag when they pass through toll plazas, making it more cost-effective to obtain a valid tag. 

With a better understanding of how Salik works and what fees are associated with it, Dubai residents can make informed decisions about their use of the system and save money on road tolls.

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